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  • What are your programs?
    Please check out our website to view all current packages:
  • Where do I go if I have questions?
    Please send us a message via our website or stop by the Commons during our business hours. We are happy to help. Facebook is not the best place to try and get in touch with us. It is highly likely your post will get buried. Click here to send us a message. https://www.funcationacademy.com/contact
  • What is Spot?
    Spot is the platform that holds our virtual campus. Think of it as Zoom but in 3D. Our Spot is open Monday-Thursday 10:30 am - 3:30 pm Eastern. If you come in after hours, you will see John Travolta. This means we are not open.
  • Do you offer a military discount?
    Yes, we offer a 10% military discount. Please send a message through our Contact Us page with a picture of your military photo ID. Once received, the Billing Department will reach out to you via email so that your discount may be applied.
  • What is on the FunCation Academy campus?
    We have our main building, known as the Commons. The Commons is a place for students to come to hang out with their friends, attend FunClubs, and meet in groups. Our Customer Service team may also be found in the Commons. Our campus also includes the Learning Center. The Learning Center is where students will come to attend Study Hall or a one-on-one coaching session. Our Education team may be found in the Learning Center. You will find our Parent Cafe (for parent socials), Student Activity Center (for student socials), and Auditorium (for workshops and larger gatherings) on the campus as well.
  • Is your program accredited?
    We are not a school. We are a support and service company. Therefore, we are not accredited. Curriculum cannot be accredited. With homeschooling, your home is the school. You are the teacher, principal, and school board. Your home school cannot be accredited. The military, trade schools, community colleges, and most universities accept homeschoolers and do not require accreditation
  • Is there an app for Spot Virtual?
    Yes, Spot Virtual has an app for Windows and Mac. If you are experiencing tech issues, please try downloading the app. App for Windows: App for Mac:
  • What is FunCation Academy?
    Welcome to FunCation Academy! We're your all-in-one online K-12 academic hub specializing in personalized learning. Upon enrollment, your student will undergo a comprehensive assessment in math and reading, leading to a tailored learning plan crafted to maximize their academic potential. ​ From elementary through high school, our curriculums emphasize hands-on projects and interactive lessons to develop critical thinking and research skills. With access to over 300 courses through Courseware in high school, students graduate prepared for their future endeavors. Beyond courses, FunCation offers extensive support services such as online study halls, one-on-one tutoring, and engaging social events, fostering a strong sense of community. Join us at FunCation Academy, where our mission is to empower homeschool families and guide students toward success in their academic journey.
  • Do you offer a multi-student discount?
    Please send us a message to our Contact Us page, and the Billing Department will reach out to you via email.
  • When is the campus open?
    The Commons is open Monday - Thursday from 10:30 am - 3:30 pm Eastern. Study Hall (in the Learning Center) is open Monday - Thursday from 10:30 am - 3:00 pm Eastern. Students may attend Study Hall for a quick question or sit while completing their work without an appointment. One-on-one coaching sessions are by appointment only Monday-Thursday from 12:00 pm -3:00 pm Eastern. Appointments are made in Study Hall. All other buildings on the campus are open only during special events.
  • Where should I ask questions not answered in the FAQ?
    If you have any questions you would like to see answered on the FAQ, please send them to our contact us page. https://www.funcationacademy.com/contact
  • Do the curriculums include audio?
    Yes, all curriculums we offer include audio.
  • What is a virtual campus?
    A virtual campus takes the place of a brick-and-mortar building.
  • What is Edmentum?
    "Edmentum is a leading provider of online learning programs designed to drive student achievement for academic and career success." The Edmentum platform offers two curriculums: Exact Path and Courseware. Exact Path (grades K-12) includes assessments and is great for filling in the gaps. We do not suggest Exact Path for students working at grade level. Currently, Exact Path is only available for assessments. You will need to speak with our Education Director if you would like to use it as a gap filler. Courseware (grades 6-12) is an amazing curriculum for middle and high schoolers. Over 300 courses are offered within Courseware. Courseware is used and excepted by all public schools and institutions for higher learning. High school students may earn credits for graduation using Courseware.
  • Edmentum Server Link
    If you are experiencing issues with Edmentum, please check this link. An Edmentum Server may be down. https://status.edmentum.com/
  • Inactivity Pause
    Edmentum has implemented a new feature to minimize the strain on its servers and database. The end goal is to decrease interface issues. The courses for students with inactivity of 15+ days will be placed on hold or paused status until they are ready to begin working again. Students will not lose any work or progress during the pause status. Parents can still view their student’s courses under My Students<Completed section. Students are considered “inactive” if they have not logged on and worked consistently for at least 1 hour within 15 days. You may open your student’s courses when they are ready to begin working again by logging onto your parent account. Click on Courseware<My Students<Completed<three dots next to the course<Uncomplete. If you prefer we open the courses for you, please fill out the Inactivity Unpause form. This form may be found on our member pages (FAPrep, FACore, and Member Access) and our FAQ page.
  • What does the Courseware parent/instructor side look like?
  • Edmentum Courseware Middle School Course Catalog (Grades 6-8)
  • Can Courseware be customized to fit the needs of the student?
    Absolutely yes! All parents receive an instructor account and are able to manipulate courses as they see fit. This makes it very easy to make accommodations for students.
  • Edmentum Courseware High School Course Catalog (Grades 9-12)
  • What grade levels may use Exact Path?
    Exact Path covers grades K-12th.
  • May I see lesson examples?
    Of course! Exact Path grades 6-12
  • How does Exact Path meet the needs of my student?
    Exact Path begins with a comprehensive assessment in math, reading, and Language Arts. It begins with questions at the grade level you entered onto the enrollment form. The questions will work up and down in difficulty based on your student's answers. Once the assessment is complete, the system will create a unique learning path to meet your student where they are at.
  • What subjects does Exact Path cover?
    Exact Path covers math, reading, and Language Arts for grades K-12. Science and Social Studies are integrated into the reading lessons.
  • How do I let the billing department know I have a payment issue?
    If you have any payment request, whether your payment was declined, you need to change payment methods or need a specialized payment plan, please use the form below.
  • Billing Contact Information
    Email: membersupport@funcationacademy.com Contact Us Page: https://www.funcationacademy.com/contact Virtual Campus: LIVE help Monday-Thursday from 10:30 AM - 3:30 PM Eastern: https://spotvirtual.com/visit/guest/funcation-8b301689c1db98f1/commons/boardroom/join Phone: Coming soon!
  • How may I cancel my subscription?
    Please fill out the form below to access the cancelation form. Would you like to request a refund? FunCation's policy is not to issue refunds for customer errors. We are happy to offer credits to be used toward a different program or feature. However, we understand when there is an extenuating circumstance. Please fill out all information in the above form if you are requesting a refund.
  • If I cancel, will I need to pay the set-up fee again?
    If you cancel, you must pay the set-up fee or licensing fee when you reinstate your subscription. If you are canceling due to an extended break, we suggest pausing your account instead of canceling the subscription.
  • How may I pause my subscription?
    Only monthly subscriptions may be paused. Subscriptions still in the trial period may not be paused. Annual subscriptions may not be paused as you have already paid for a year's access. You may pause your subscription for 60 days by completing the form below. Your subscription will automatically unpause after the 60 days is up. If you would like to unpause before the 60 days is up, please use our unpause form.
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